All order details can be found on your members dashboard. To find this navigate to your profile and then select dashboard. Here, you can find past and current orders, along with their details.
What if I would like to cancel my order ?
If you decide that you would like to cancel an order, you can request a refund by using the refund portal on your profile page. Navigate to orders and then select the order that you would like to cancel. You will be provided with a full refund in 5-10 business days.
What is the VAT charge at checkout?
The VAT (Value added charge) at the checkout is a standard tax charge for making purchases. The standard VAT rate is 20%
If I have an issue, how can I complain?
In the event that you have any issues or concerns please use the below form to submit your query. We will respond to all emails in 1-2 days from receipt of your email.
